How It Works


how-it-works-title

Whey Box is simple.

Sign up and we’ll deliver 10 or 20 single-serving sachets (30g) of whey protein to you… every month!

We use Royal Mail so any address in the UK that can accept post, can receive a Whey Box. Worldwide shipping is also available (£7.50 added shipping fee for standard airmail). International shipments take 7+ working days to arrive.
For a full list of flavours, click here.
Ordering is easy. Click get started then enter your payment and address details. Choose whether you want a box of 10 sachets once a month or twice a month. We’ll then ask you to choose how many of each flavour sachet you want until your box of 10 is full.
Once confirmed your box will be dispatched the next working day via 1st class post and should take no more than 3 working days to arrive. For example, if you sign up on the 8th we’ll dispatch on the 9th.Subscription renewals take place on the 15th of every month. For example, if you sign up on the 3rd of May, your renewal will take place on the 15th June. If you sign up on the 30th June, your renewal will take place on the 15th July. Each subsequent box will, therefore, be delivered on the 15th of every month.
If you have selected the 20-plan, both boxes will be sent at once.If your dispatch date falls on a Sunday or a bank holiday, your box will be dispatched on the next available working day and will revert to normal the following month.
We don’t tie you into any long term contracts. You can cancel your recurring order or skip a renewal at any time by logging in to your account. To change the flavours for your next box(es), please email hello@wheybox.com with the subject line ‘CHANGE OF FLAVOURS’. The cut-off point for changing your preferences, details or cancelling your box is 11.59pm of the night before your next box is due to be dispatched. For example, if your box is due to be dispatched on the 15th, you can make these changes up to 11.59pm on the 14th.
You can pay using either a debit or credit card. Payment is taken on the same date that you signed up every month. For example, if you sign up on the 8th your payment will be taken on the 8th every month.
Our boxes are considered large letters and therefore should fit through most UK letterboxes, though we cannot always guarantee this. We recommend supplying an address where you know someone will be available to receive it (such as your work address). If no-one is in to receive your box, your local postie will leave a card letting you know they’ve called. You’ll be able to collect your box from the local sorting office.www.royalmail.com/redelivery