Thanks for shopping at www.wheybox.com!
If you are not entirely satisfied with your purchase, we're here to help.
Delivery is included free of charge as part of our service.
We use Royal Mail as most boxes are classed as large letters. For orders which contain multiple boxes these are typically sent as small or medium parcels.
In most cases you will not need to sign for a delivery as our boxes have been designed to fit through the majority of letterboxes.
All orders are packed within 24 hours and typically take no more than 2 working days to arrive. All UK orders are sent 1 st class.
We deliver worldwide for an excess charge of £7.99. All orders are packed within 24 hours and take 10-15 working days to arrive. All international orders are sent via standard airmail.
You have 14 calendar days to return an item from the date you received it.
Please return to:
Whey Box Limited
Hull Sports Centre
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us please email firstname.lastname@example.org.